Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • Deletion of your account
  • How to contact us

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

The information we collect on our website is as follows:

  • Name
  • Company (if applicable)
  • Address
  • Email Address
  • Contact Telephone Number
  • Internet IP Address

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

We will not share your information for marketing purposes with outside companies.

In processing your order, we may send your details to our suppliers in order for them to fulfil the order directly (Name, address and telephone number only) Your details will also be entered on couriers systems to enable goods to be delivered to you.

Marketing

We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing.

If you no longer wish to be contacted for marketing purposes, please unsubsribe from newsletters at the My Account. page

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us via our Contact Us page

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.allaboutcookies.org or www.aboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Google Analytics

Our website uses Google Analytics to collect visitor behaviour on our site. This is used to help us enhance our website and provide a better customer experience. If you do not wish to take part Google offers an Opt Out tool which may be found at the Google website Here

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 26 April 2018.

Deletion of your account

You have to right to delete your account with us, this may be done from the My Account page on our website. This process will delete your account and unsubscribe you from any newsletters and marketing emails. However, certain data will be retained by us for previous orders made.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you via our Contact Us Page.

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